Privacy policy
This page explains what personal data we process when you visit the TRIFU website or contact us, and what rights you have.
Who we are
The data controller is TRIFU S.R.L. (TRIFU Funeral Services), with its office at Str. Avram Iancu, nr. 20, ap. 1, Cluj-Napoca, Romania. You can contact us at contact@trifu.ro or on +40 744 791 859.
What data we process and why
- When you call or write to us: your name, phone number, email address and any information you share about your family’s situation. We use it to respond to you and to provide the services you request (Article 6(1)(b) of Regulation (EU) 2016/679 – GDPR), and to meet our legal obligations, such as accounting requirements (Article 6(1)(c)).
- When you visit the website: the server hosting the website may automatically log technical data (IP address, date and time of access, page visited, browser type) to keep the website secure and working properly (legitimate interest, Article 6(1)(f)). These logs are kept for a short period.
Cookies and external services
The website has no forms and does not use analytics or advertising cookies. Fonts and images are hosted on our own server.
The Google map on the Contact page only loads if you press the “Show map” button. From then on, Google may process data such as your IP address in accordance with its privacy policy. Links to Facebook and Google Maps open those websites, which have their own personal data rules.
How long we keep data
We keep data only for as long as needed for the purpose it was collected for and to meet our legal obligations, such as the retention periods for accounting records.
Who we share data with
We do not sell or rent personal data. We may share it with authorities where required by law, or with partners who help us provide the services you request (for example, transport or repatriation), only as far as necessary.
Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection. To exercise these rights, email us at contact@trifu.ro. You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (www.dataprotection.ro).
Last updated: November 2026.